Take Their Word for It
Dripping Springs. Texas
3503 Winding Creek Dr.
3503 Winding Creek Dr.
11190 Circle Dr.
Round Rock- (site sales)
San Marcos- (site sales manager)
or office (512) 837-7313
Insulation & Fireplaces
(512) 748-4986 (Inspections- Dondi Attwell)
WE LOVE OUR HOME!
We looked high and low to find a home and decided to build with Ideal Custom Homes and it was well worth the wait. Watching the home built from day one I can tell you that they pay great attention to detail and we are proud to have bought from Archie. After we moved in we had a few minor issues that Archie resolved quickly. He answered promptly and was at our home within an hour personally trying to help us resolve the problem. He takes a lot of pride in his work and takes great care of his clients. Your relationship won’t stop after buying an Ideal Custom Home.. It will just begin! Thank you Archie for building a home we can enjoy and have much confidence in!
March 26th, 2020
We would like to thank you for your diligent work in constructing our home. This was our first home building experience and you made it a good one. Your professionalism was evident throughout the entire process. We appreciated your attention to detail from start to finish. You kept us informed of what was going on each step of the way. When we had questions or concerns, you gave us timely and honest answers. Actually, now that we have been in our home for several months, you continue to provide us with the answers to questions that arise. You even took care of the many potholes on our street, making the drive much smoother. It is certainly refreshing to work with someone who goes the extra mile.
Dripping Springs, TX
August 15th, 2016
Dear Future Homeowner:
On behalf of my husband and I, we would like to express our deepest gratitude to Archie for making our home buying experience a dream come true!
Our experience began with Archie's initial patience and understanding as we were dealing with bank details of possessing a loan and quick sale of our previous home. Archie was flexible with deadlines and he was very accommodating. Thus, eased our fear that we could lose our new home to the next buyer in line. We knew at that moment Archie is a very honorable person and a builder with true integrity.
During our closing at the title company, we were grinning ear-to-ear ready to move in our new Ideal Custom home and we will never forget Archie's own words as we were shaking his hand. He told us that "now the relationship with a builder begins" after receiving our keys. We were so impressed already with how attentive Archie was before the closing and after he gave us a true confirmation that he wasn't going to disappear and leave us with unfinished business. Archie stood true to his word and certainly has followed through on every detail we had after we moved in. There was no doubt in our mind that Archie would be professional through the entire purchase of our home!
Lastly, we have lived in our Ideal Custom home for almost a year now and are more than pleased with the craftsmanship and detail of all the features inside and out. Our entire experience meeting Archie and purchasing a home from him was so positive that we would highly recommend him to build your home and we would certainly buy another home from him in the future!
Thank you for building our Custom Home. We are very satisfied at the whole process from beginning to end. We were impressed with how quick you had it built without jeopardizing the quality of the workmanship. We were also glad at the way you stayed on top of things and if anything needed correction you were there to do it immediately.
We would gladly refer you to anyone that is interested in having a house built. You may use our phone number if anyone is interested, and would like to talk to us about your work and our experience.
Thanks again for standing behind your work.
November 10, 2002
We wanted to take a moment to thank you and commend you on your service "after the sale." On multiple occasions we've come back to you for various requests and information. You have always been most helpful and responsive and stood by your product and its quality. More than 2 years after we purchased the home you still took the time and effort to work with us as if we had just moved in.
Your homes are well-constructed with a great deal of attention to detail. We have always found it interesting that several of our neighbors, who work for other builders, have chosen to live in an Ideal Custom Home.
We wish you the best and continued success.
November 13, 2006
Ideal Custom Homes has built and sold us a quality affordable home. All move-in and warranty items were taken care of promptly and professionally. Definitely a great builder who takes pride in his work and maintaining good customer service.
To Whom it May Concern,
Reference: Archie Cheatham
I have personally worked with and supervised Archie on a large residential housing project for the City of Austin.
Archie proved himself a team player and was always willing to go that extra effort to meet all deadlines and goals.
I highly recommend him for any position that he may seek and wish him well in all his endeavors.
March 22, 1994
I would like to thank you for all your hard work in getting us into our beautiful new home first of all and also to thank you for turning such a tragedy after losing our home to the fire in Bastrop into a very managable and easy transition after the fire we were really at a loss having lost everything and you came into our lives and helped in so many ways to put things back together, not only did you do an awesome job as a builder and build a beautiful home but you also became a great friend and our family truely appreciates everything you did before during and after the build of our home all of your hard work has been awesome and I would most certainly recommend Ideal Custom Homes to anyone.
Thank you again
The Warren Family
We have been in our house for two years, and we love it. In the twenty-one years Ed and I have been together, we have lived in ten houses, (two of them built from scratch - the others total gut jobs). Our attention span has generally been two years per house – once it's perfect and beautiful it's time to move on to the next project. Things have changed.
Ed and I both come from a design background. I am a perfectionist. I make myself, and those around me, nuts, but the results are beautiful houses, often published. When we moved back to Texas, we had trained the best of the best, as contractors go. We came here knowing no one. We had no sources. We leased a house in Travis Heights for six months. And started looking to buy.
Our agent showed us houses in Tarrytown and Rollingwood – that's what I thought we wanted. But we kept coming back to a newly poured cement slab near downtown that had your name and phone number on a small sign in front. Your plan was to build the house, then sell it; we saw an opportunity to customize the house to our specifications. Use your ideas, use our ideas. You didn't flinch when I fessed up to being very difficult.
Turned out to be the best working relationship we have ever had. You are honorable, honest, kind, and very easy to work with. You always had our back. You gave us a lists of sources, enabling us to do our homework and make choices quickly. Even when we had to truck in stone from another state for the bathrooms at the last minute, as we couldn't find what we wanted here, you smiled and went with it.
Our experience during those several months was never frustrating or worrisome – what you agreed to do, you did. Always on time. When you said you would get back to us with answers, you did. We talked every day. You never raised your voice. Never showed frustration. You always treated us like you appreciated our business.
We love living here – we love this home. The experience of building has never gone this smoothly for us. You are a pro to work with. And, I promise you, when we build our next house, you are our guy. We wouldn't have it any other way. Walled and gated and solar this and green that – we will make a wonderful house together.
Thank you for everything - you are truly the best.
July 7, 2009
"I highly recommend Archie Cheatham of Ideal Custom Homes. He is as honest as they come, extremely knowledgeable, and he TRULY cares about his clients like no other. He has given us our dreams by building a home from start to finish with all the high-end features that a custom home offers. I look forward to working with him again some day soon."
June 22, 2011
After spending a month in our new home, we wanted to take a moment and thank you for the first rate work you did in both its basic, quality construction and in the additional features that we asked you to address. We appreciate your clear commitment to excellence- it really shows in all of the home's features and appearance and in your prompt attention to our requirements and questions. This was our judgment when we purchased the home and it has been confirmed now that we've had the opportunity to live in it.
I wanted to take this opportunity to express my sincere gratitude and appreciation in regards to the manner in which you resolved my recent problem with the well and Associated Drilling, Inc.. It speaks highly of your company and your personal integrity with the amount of effort and tenacity that you put forth in resolving this home owner warranty issue in an expedient and professional fashion. I especially appreciated the time that you took to keep me abreast of the status for the resolution. Many other home builders put forth a monumental effort to close the deal and sell the home but fall short when warranty issues arise. You exceeded my expectations in resolving this recent issue as you have with other more minor problems that are part of owning a home. Please let me know if I can assist you in any manner with convincing prospective home buyers that you are the right choice before and after the sale!
Dripping Springs, Texas
May 13, 2001
We are very pleased to have purchased a home built by Archie Cheatham. He takes a great deal of pride in his work and has always gone above and beyond to assist us with keeping our home in top shape. It seems highly doubtful that a larger builder would have worked as closely with us as Archie has done. We highly recommended him and are grateful for his help.
June 3, 2009
TO WHOM IT MAY CONCERN:
This is a letter of recommendation for Mr. Archie Cheatham.
It has been my privilege as a structural compliance inspector to observe and critique the construction work of Mr. Cheatham. He has complied with all requests and kept up with current code.
He has always conducted himself in a professional manner and I consider him to be an excellent field superintendent. It is my opinion that he would be an asset to any company.
October 15, 1993
To Whom It May Concern:
We feel very fortunate to have purchased our first home from Mr. Archie Cheatham and Ideal Custom Homes. Being a first time home buyer you tend to learn as you go and hope and pray that you have selected a good home from a trustworthy and honest builder. Our prayers were definitely answered as we have a home that we absolutely love and a partner in Archie who unselfishly goes above and beyond his responsibilities as a builder. Since the purchase of our home two years ago, Archie continues to be very responsive to any questions we have and quick to resolve a few minor issues which are inherent with new homes.
We have also leveraged his expertise and versatility with a couple custom home improvements that we have always wanted to have in our home. Most importantly, as time passes we are able to appreciate more and more the quality, care and attention to detail that Archie put into our home. The little things that you are unable appreciate until you live in your home make all the difference; the way the natural light passes though the dining room at sundown, energy efficient lighting and insulation which make our utility bill much easier to deal with.
We have truly had a wonderful home buying experience and strongly recommend engaging Ideal Custom Homes for your home purchase. You will not only receive a high quality home, but you will also gain a partner who will be there for you every step of the way.
May 18, 2009
Archie: I can't say enough about how wonderful the house looks and how easy you've made the whole process. Thanks for helping me achieve my dream home. It's truly beautiful.
June 10, 2005
January 17, 2011
RE: Letter of Recommendation
To whom it may concern:
My wife is the owner of Prudential Texas Realty and we have been in the residential real estate business in Austin for 30 years. Our home at 3503 Winding Creek Dr. in the Estates of Barton Creek had experienced extensive water leaks. Twice we hired contractors to fix the cause of the leaks and repair the damage. Despite the huge cost we were charged for the repairs neither of the previous contractors was successful at fixing the leaks and neither contractor would warrant their work despite assurances that they warranted all their work.
We hired Ideal Custom Homes in January 2010 to fix the leaks and repair the extensive damage caused by the leaks. Ideal Custom Homes and Archie Cheatham thoroughly inspected the problems and brought in additional inspectors & engineers at the beginning & thought out the project to insure that the problems were being fixed and the work was being done correctly. Mr. Cheatham is the most experienced and conscientious contractor with which we have ever worked. He was able to fix the extensive and complex problems while working around us living in the home. Mr. Cheatham is very detailed in his approach to solving the problem and making the repairs. Mr. Cheatham demands very high quality work from his sub-contractors and staff. The quality and workmanship of all work was excellent. Mr. Cheatham was on the job personally supervising the work. We do not think anyone else could have done the job as well or produced as high quality of repair as Ideal Custom Homes.
We would highly recommend Archie Cheatham and Ideal Custom Home to anyone wanting a new home built or to repair and renovate their existing home.
Do not hesitate to call me if you have any questions or want additional information.
Prudential Texas Realty
900 Congress Ave., Suite L-100
Austin, TX 78701
Off: (512) 801-8832
To Whom It May Concern,
My desire is to inform you about the abilities and expertise of Mr. Archie Cheatham. Unfortunately, it is not possible to fully describe the extensive capabilities of Mr. Cheatham in a one-page recommendation letter.
Main Street Homes hired Mr. Cheatham as a Production Manager in May, 1994. The company required direction in the field regarding the construction production and without reservation, Mr. Cheatham fulfilled this requirement far above my expectations.
Mr. Cheatham's desire to achieve tasks beyond his job description has contributed to the success of Main Street during the past 5 years. Considerable time and money was rescued by Main Street Homes because of his keen ability to identify construction-related problems and to expedite the correct solution. Mr. Cheatham has a remarkable capacity for anticipating problems, a sharp eye for construction achievements and strong leadership respect of his construction staff.
Whether this letter of recommendation is for a prospective homebuyer or potential employer, I highly recommend Mr. Archie Cheatham. I am confident that he will display the same dedication that I have enjoyed during his career with Main Street Homes.
If you require more details with this recommendation, please feel free to contact me at Main Street Homes.
Main Street Homes
To whom it may concern,
What can I say about Ideal Custom Homes and Archie Cheatham? Well, I can honestly say that the experience was nothing short of ideal. Throughout the entire process I felt that Archie was there for anything I needed. I witnessed him daily working intensely, diligently, and with me in mind. This surprised me because you rarely find people who will put themselves to a task as if they were doing it for their self.
Archie addressed my concerns immediately, was proactive with the work schedule, and economic where my needs necessitated it. All told the experience was great, the final product surpassed my expectations and I feel blessed daily to be in the space he created for myself and my students. Thank you ,Sir, for your hard work and masterful approach to this entire process.
Chief Instructor/ Owner, Del Sol Martial Arts & Fitness
11190 Circle Dr, Unit 103
Austin, TX. 78736