I wanted to take this opportunity to express my sincere gratitude and appreciation in regards to the manner in which you resolved my recent problem with the well and Associated Drilling, Inc.. It speaks highly of your company and your personal integrity with the amount of effort and tenacity that you put forth in resolving this home owner warranty issue in an expedient and professional fashion. I especially appreciated the time that you took to keep me abreast of the status for the resolution. Many other home builders put forth a monumental effort to close the deal and sell the home but fall short when warranty issues arise. You exceeded my expectations in resolving this recent issue as you have with other more minor problems that are part of owning a home. Please let me know if I can assist you in any manner with convincing prospective home buyers that you are the right choice before and after the sale!
Dripping Springs, Texas
May 13, 2001